How to Move On from Your Current Cleaning Company

Is your cleaning service falling short?

Are you thinking it’s time to end the relationship and bring in a company that can do a better job?

Many business managers find themselves in this situation. It’s normal to feel uncertain about how to proceed. What if the new company isn’t any better? Can your current provider fix the issues? And what’s the right way to make the switch?

Here’s a simple four-step guide to help you leave your current cleaning service and bring in a better one—without causing disruptions to your operations.

Step 1: Read Through Your Contract

Before making any changes, go over the agreement you have with your cleaning company. Look for details like contract length, cancellation terms, and required notice periods.

This will help you understand what’s possible and how quickly you can take action. You’ll also avoid any surprises if there are penalties or fees involved with ending the agreement.

Step 2: Give Your Current Provider a Chance to Respond

Unless you’ve already made up your mind to switch, it might be worth having an honest conversation with your current provider. Let them know where their service is falling short and what you expect moving forward.

Even if you still decide to leave, addressing the problems could help in the short term—especially if it takes some time to find a new company.

Step 3: Shop Around for New Cleaning Services

Start gathering quotes from other janitorial companies. Be clear about your expectations and the type of facility you manage. Provide a scope of work so vendors can offer accurate pricing and service plans.

When reviewing bids, make sure to ask:

• Do they service properties similar to yours?

• Can they provide client references?

• How many labor hours will they commit to your site?
  

These questions will help you make a well-informed choice.

Once you’ve selected a new provider, ask if they can be flexible with their start date in case your current cleaner exits earlier than expected.

Step 4: Send a Cancellation Notice

Most cleaning contracts require a written notice—often 30 days in advance—before you can officially cancel. Some agreements may have longer notice periods, so plan accordingly.

Try to coordinate the end of one service and the beginning of another to avoid any gaps in cleaning. If possible, have your new provider ready to start a little early just in case.

By following these steps, you can part ways with your current cleaning service and bring in a provider that’s more reliable and better suited to your business needs.