Could Your Cleaning Vendor Be Breaking Labor Laws?

What You Need to Know About Independent Contractors

Not all cleaning companies follow the rules. While many operate legally and fairly, some take shortcuts—especially when it comes to labor practices. One common tactic is calling workers “independent contractors” when they’re actually employees. This move can reduce costs for the company, but it may also break labor laws and harm the workers involved.

What Happened with Jan-Pro in DC

In 2022, the District of Columbia’s Attorney General called out Jan-Pro for using a questionable business model. The company promoted “franchise opportunities” to janitors, claiming they’d be their own bosses. But in reality, Jan-Pro set the hours, determined the pay, and told the workers how to do the job.

Even though they were labeled as contractors, these janitors were being treated like employees. By avoiding the legal responsibilities that come with hiring staff—like paying employment taxes or offering paid time off—Jan-Pro shifted costs to the workers. Many ended up making less than minimum wage.

Why This Matters for Your Business

Working with a janitorial service that misclassifies its workforce can create unexpected problems for you, including:

1. Public Backlash – If your vendor ends up in legal trouble, your company could be seen as supporting unfair labor practices.
   

2. Loss of Service – A lawsuit or investigation might force the cleaning company to shut down or stop working for you suddenly.
   

3. Inconsistent Results – Workers who are underpaid or overworked may not have the time or energy to do the job well.
   

4. Ethical Responsibility – Many companies today aim to work with partners who treat people fairly. Vendors should reflect your values.
   

Is It Ever Okay to Hire a Company That Uses Contractors?

Sometimes. It’s not illegal for a janitorial company to use independent contractors—but only if they meet specific legal requirements. True contractors set their own schedules, use their own tools, and work without direct supervision. That limits how much control the cleaning company has over the outcome.

If a vendor tells you they use contractors, ask questions. Find out how much freedom those workers have and whether they’re being treated fairly.

A Safer and Smarter Option

To avoid risk and ensure high-quality results, consider hiring a cleaning company that employs its own staff. These companies can train and manage their teams properly and are more likely to stay in compliance with labor laws.

Choosing the cheapest vendor might seem like a good deal—but it can come at a cost. Protect your company’s reputation and values by partnering with a janitorial provider that does things the right way. If that’s what you’re looking for, we’d be happy to help.